Angus & Coote Group Customer Privacy Statement At Angus & Coote, your privacy is important to us. From 21 December 2001, all personal information that we collect and hold is subject to the Privacy Act and the National Privacy Principles. What personal information do we collect? Angus & Coote only collect a minimal amount of personal information including: names, addresses, phone numbers, details of product purchases and sometimes repair information. Why do we collect personal information? Often, you will be able to purchase products from Angus and Coote without handing over any personal information-for example where you purchase products using cash or EFTPOS (Mastercard, Visa, American Express, Diners etc). When Angus & Coote does collect personal information it is generally to enable you to: purchase goods and services, enter a competition, enter a lay by agreement, and to have a repair completed. Other uses we make of your personal information include advising you of other product lines, special offers or new products that have become available. However, we will not use your personal information for this purpose if you have requested us not to. It is Angus & Coote’s policy that your personal information will remain confidential at all times and will not be provided to an unrelated third party without your consent. If you do not want to receive further information from Angus & Coote please contact the Privacy Manager at the address below. Security All personal information held by Angus & Coote is held securely and unauthorised access is not permitted. Access & Correction You have the right to access any of your personal information held by Angus & Coote and may do so by contacting our Privacy Manager. If you believe that any of the information we hold on you is incorrect please contact us and we will amend it where appropriate. You may also have this information deleted from our files unless it is necessary for Angus & Coote to retain this information to complete a transaction (e.g. a layby) or is required by law. Complaints At Angus & Coote we strive to protect the privacy of your personal information. However, should you be dissatisfied with the way we have handled your personal information, we would like to hear about it. Please contact the Privacy Manager by writing to: Angus & Coote Privacy Manager PO Box 7504 SIlverwater NSW 2128