Frequently Asked Questions

Do you offer engraving?
Do you re-size rings?
Are items in my Wish List reserved?
How do I start my own Wish List?
How do I know if my order has been placed?
Why is my card being declined?
How do I find out more information about a product?
What if I cannot find what I am looking for?
What credit cards and other payment methods do you accept?
What paperwork is included when sending goods to a gift recipient?
Do you provide a gift exchange service?
Which watch brands are stocked in which stores?
What if I receive the wrong item?
I cannot process my order online?
Do you keep a history of my orders and if my details change is this history lost?