General Jewellery

Care Guide

Jewellery will last a lifetime if looked after well. In order to protect your Jewellery and to keep your pieces looking as good as new, please follow these few simple guidelines.

Things to consider:

  • When storing your Jewellery, it is best to keep these pieces separate in a soft cloth bag or pouch away from other Jewellery, to avoid the risk of scratching and prevent oxidation (blackening).
  • We advise that jewellery should be removed before sleeping, engaging in exercise, undertaking physical activity such as gardening or other heavy duty activities to avoid unintentional damage.
  • Remove your Jewellery when bathing, showering and swimming as soaps, shampoos, chlorine and saltwater may be harmful to your Jewellery.
  • Avoid contact with perfumes, creams, cosmetics and hairsprays as well as any other chemical or acid based products.
  • Treat delicate and hollow items with extra care as they may become damaged under impact or pressure.

Cleaning:

  • Most pieces can be cleaned using our Elite Jewellery cleaner.
  • It is recommended that you have your purchase professionally cleaned once a year. The settings should also be examined at this time to prevent the loss of precious stones.
  • For pieces set with crystals and pearls, do not use any Jewellery cleaning solutions, as this may affect the lustre and loosen the setting of the stones. To clean these more delicate items, use a tissue or soft polishing cloth to wipe away any grease or marks.


White Gold Jewellery

Care Guide

White Gold Jewellery is rhodium plated. Rhodium plating is a layer of rhodium that is electroplated over white gold to enhance the white colour and shine of your Jewellery.

Rhodium plating will wear off over time. White gold items will require re-plating in order to maintain the premium shine and white finish. In order to protect your jewellery and prolong the life of the rhodium plating, please follow these few simple guidelines.

Things to consider:

  • When storing your Jewellery, it is best to keep these pieces separate in a soft cloth bag or pouch away from other Jewellery, to avoid the risk of scratching and prevent oxidation (blackening).
  • Remove your Jewellery before sleeping to avoid accidental damage.
  • Remove your Jewellery before sleeping to avoid accidental damage.
  • Remove your Jewellery when bathing showering and swimming as soaps shampoos, chlorine and saltwater may be harmful to your Jewellery.
  • Avoid contact with perfumes, cream, cosmetics and hairsprays, as well as any other chemical or acid based products.

Cleaning:

  • It is not recommended to use any harsh Jewellery cleaning solutions or polishes, as this may shorten the life of the rhodium plating.
  • Should your Jewellery require cleaning, use a soft polishing cloth to wipe away any grease or marks.

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Rose Gold Jewellery

Rose Gold achieves its beautiful blush colour by mixing gold with copper - a bright, orange-red metal. A piece of jewellery with a higher copper content will have a stronger red colour. Rose Gold is sometimes also alloyed with silver, to create a softer pink shade.

Care Guide:

Rose Gold Jewellery requires a certain level of care as they may tarnish easier compared to Yellow and White Gold Jewellery due to the higher copper content.

Things to Consider:

  • When storing your jewellery, it is best to keep these pieces separate in a soft cloth bag or pouch away from other jewellery, to avoid the risk of scratching and prevent oxidation (blackening).
  • Remove your jewellery before sleeping to avoid accidental damage.
  • Remove your jewellery when bathing, showering and swimming, as soaps, shampoos, chlorine and saltwater are specifically more harmful to Rose Gold jewellery as ‘copper’ is one of the least resistant metals to salt-related and chlorine-related corrosions.
  • Avoid contact with perfumes, creams, cosmetics and hairsprays, as well as any other chemical or acid-based products.

Cleaning:

  • Most pieces can be cleaned using our Elite Jewellery Cleaner.
  • For pieces set with crystals and pearls, do not use any jewellery cleaning solutions, as this may affect the lustre and loosen the setting of the stones. To clean these more delicate items, use a soft tissue or soft polishing cloth to wipe away any grease or marks.
  • Rose Gold jewellery may dull over time; a quick buff with a soft polishing cloth should brighten it up.

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Pearl Jewellery

Care Guide

Pearls will last a lifetime if looked after well. In order to protect your pearl jewellery and to keep your pieces looking as good as new, please follow these few simple guidelines:

Things to consider:

  • When caring for your precious pearl jewellery, it is best to keep pearls separated from other jewellery items in a velvet or silk-lined pouch. This will assist with avoiding the risk of scratching and chipping.
  • Pearls love natural skin oils. When finished wearing pearls, use a tissue or pearl polishing cloth to remove the excess oils off the pearls.
  • Silk thread is used to string pearls; it is soft yet very hard-wearing. Knotting the thread between each pearl will avoid the pearls from scratching and stops the stand from feeling stiff. Pearl necklets should be restrung every year if worn often.
  • It is best to keep your pearls away from water; if the string knotted between each pearl does not dry properly, it can rot and loosen the tight grip holding each pearl.

What to Avoid When Wearing and Caring For Pearls:

  • Do not clean pearls in ultrasonic and/or steam jewellery cleaner
  • Do not bathe or swim whilst wearing pearls
  • Avoid wearing perfume, cosmetics or creams on your neck or ears when accessorising with pearls.
  • Avoid contact with chemicals and acids
  • Avoid abrasive clothing; such as wool, sequins, beading, etc.
  • Avoid hairspray lacquer
  • Avoid wearing pearls in dry heat; this causes dehydration leading to the crazing and cracking of nacre.

Cleaning:

In order to maintain the cleanliness of your pearl Jewellery use a tissue or soft polishing cloth to wipe away any excess oils or acids (which pearls may absorb if not cleaned regularly).

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Stardust Glitter Jewellery

Care Guide:

The stardust elements consist of synthetic glitter material, which is adhered to the surface of the Jewellery to create a unique shimmering finish.

Stardust Jewellery does require special care and these pieces are not designed to be worn daily. In order to protect the sparkle and keep your pieces looking as good as new please follow these few simple guidelines.

Things to consider:

  • Stardust glitter Jewellery is intended for occasional wear only.
  • Try not to wear too many pieces together to avoid any abrasions
  • Remove your Jewellery before sleeping to avoid accidental damage
  • Although these pieces are resistant to water up to 75 degrees, It is recommended to remove your Jewellery when bathing, showing and swimming as soaps, shampoos, chlorine and salt water may be harmful to your Jewellery.
  • Avoid contact with perfumes, creams, cosmetics and hairsprays as well as any other chemical or acid based products.

Cleaning:

  • Do not use any Jewellery cleaning solutions
  • Should your jewellery require cleaning, dip in warm water for a few minutes and use a soft cloth to polish the metal surfaces

Tungsten Carbide Jewellery

Care Guide

Tungsten carbide is a metal alloy renowned for its superior strength, hardness, and durability. However, despite its resilience, it is not indestructible. As is the case with all precious jewellery, tungsten carbide rings require a certain level of care.

Things to consider:

• While technically scratchproof due to its strength (scoring 9 out of 10 on the Mohs’ scale of mineral hardness), tungsten carbide can still be scratched by substances with superior hardness, such as diamonds.

• Our tungsten carbide jewellery is finished with an ion plating to provide different tones and a lustrous finish. Whilst not scratch-resistant, ion plating represents the most superior metal plating technique available and should provide many years of wear without fading. Taking some extra care with your jewellery, such as removing the rings when engaging in heavy manual tasks or working with chemicals (including cosmetics, hairspray, chlorine etc.), will contribute to the plating’s longevity.

• While tungsten carbide’s exceptional hardness offers many advantages, it’s important to consider its unique characteristics. The hardness of this metal, while providing remarkable durability, can also make it less malleable. This means that while it’s highly resistant to wear, it may be more prone to breakage under extreme pressure, such as if it’s dropped or subjected to excessive force against a hard surface. To protect the longevity of your tungsten carbide ring, we recommend removing it during strenuous activities that may involve heavy impact.

• To clean tungsten carbide jewellery, use a solution of warm, soapy water free from harsh chemicals, or a tissue/soft polishing cloth to wipe away any grease or marks.

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