Watch Care Guide

Your watch will require care and regular maintenance to ensure its accuracy and to protect its appearance. It is important to note, however, that each brand and model of watch has its own specific care guidelines and you should always refer to the manufacturer's instruction manual or warranty, provided with your watch.

  • Avoid water damage to your watch. Check your watch's water resistance and adhere strictly to instructions in your manufacturer's instructions. For information for caring for a water resistant watches, see our section on water resistance. Should water or condensation appear in your watch face, have it checked by a watch specialist.
  • Avoid leaving your watch in extreme temperatures as this can cause complications. Generally, extreme heat can shorten the battery life of a quartz watch and extreme cold can cause your watch to gain or lose time.
  • Avoid contact with chemicals, solvents and gases, which may cause discolouration, deterioration and damage to your watch.
  • Although most watches are, to a degree, shock resistant, do avoid extreme shock or impact to your watch.
  • Avoid exposing your watch to strong electric fields or static electricity as the magnetic effect may cause your watch to lose or gain time. For example, wearing a watch to bed where there is an electric blanket may cause problems with the watch. Generally however, most household electrical appliances will not affect your watch.
  • If your watch has been worn in salt water and is not designed to avoid corrosion, have it checked by a watch specialist.
  • Watches, including their straps, are best cleaned by a watch specialist.
  • Have your watch checked and serviced regularly by a watch specialist. The manufacturer's instruction manual will tell you how often you should have your watch serviced. All stores are able to send watches away for specialist care.